You may find answers to frequently asked questions below.

Category Ask
AskInstallation travia2 I received a CRC error message during the installation.

First of all, CRC is short for Cyclick Redundancy check, a technology which detects the errors in data exchanged in networks.
The error may occur for many reasons. The installation file may have been corrupted during or after the download, a move, or a copy of the file due to a system or network error.

Please check for any hard disk driver error, then remove the game client.

Download the client again from the game website again to re-install the game.

We also encourage all users to have the current antivirus software scanning their PCs regularly.

Thank you and we hope to see you in-game soon.
  • Inquiry
  • QA Record