Inquiry

Please select the category below that best fits your inquiry. Be sure to browse our FAQs before sending a ticket.

Game Support

This category is for any game related issues. Select if you wish to report a misconduct, a bug, or wish to send us a feedback on any of our game events, sales and/or promotions.

Billing

This category is for any payment / billing related issues.

Reset Password

Click to use our self-service tool to reset your forgotten password. You DO NOT have to be logged in to select this category.

Ban Appeal

This category is for users who believe they have been wrongfully banned. Please log in before selecting this category.

Trouble Creating Account

Select if you are having problems registering a new account. You DO NOT have to be logged in to submit a ticket under this category.

Account Recovery

Select this category if you require assistance with your existing account. Please log in before selecting this category.

My Inquiries

Click to view, edit and delete your tickets. Please log in before selecting this category.

  • Game Support
  • Billing
  • Reset Password
  • Ban Appeal
  • Trouble Creating Account
  • Recover A Lost Account
  • Inquiry Record