1. General Rules

2. User’s Right

3. Roles and Responsibilities of the Game Moderator (GM)

4. Community Policy

5. Naming Policy

6. Administrative Policy

7. Recovery Policy

8. Account Management

9. Real-Money Trade

10. Anti-Fraud Policy

11. Table of Penalties

A. Table of Penalties on Unified Account
The restrictions apply on the use of services provided on the main web page at www.zemigame.ciom

Violation 1st Offense 2nd Offense 3rd Offense 4th Offense 5th Offense
Commercial Advertising Warning and post deletion 7-day ban and post deletion Permanent ban and post deletion - -
Exploiting a bug related to checkout / purchase systems Permanent ban - - - -
Distributing illegal software Permanent ban and post deletion - - - -
Account theft & Trade Permanent ban and post deletion - - - -

B. Table of Penalties on Individual Service Website and Game Service
Restrictions will apply on the use of individual service website and game service and will not affect the use of services provided on the main web page.

Violation 1st Offense 2nd Offense 3rd Offense 4th Offense 5th Offense
Real Money Trade Warning and post deletion 3-day ban and post deletion 7-day ban and post deletion 30-day ban and post deletion Permanent ban and post deletion
False Reporting Warning and post deletion 7-day ban and post deletion Permanent ban and post deletion - -
Account Sharing Warning and post deletion 7-day ban and post deletion Permanent ban and post deletion - -
Impersonating / Fraud Warning and post deletion 7-day ban and post deletion Permanent ban and post deletion - -

C. Table of Penalties on Individual Service
Restrictions will apply on the use of individual service websites and will not affect the use of game service.

Violation 1st Offense 2nd Offense 3rd Offense 4th Offense 5th Offense
Causing distress within community Warning and post deletion 3-day ban and post deletion 7-day ban and post deletion 30-day ban and post deletion Permanent ban and post deletion
Ignoring GM’s warning & disrupting operations Warning and post deletion 3-day ban and post deletion 7-day ban and post deletion 30-day ban and post deletion Permanent ban and post deletion
Violating Community & Naming Policy Warning and post deletion 3-day ban and post deletion 7-day ban and post deletion 30-day ban and post deletion Permanent ban and post deletion
Spreading false rumors in website community Warning and post deletion 7-day ban and post deletion Permanent ban and post deletion - -

D. Table of Penalties on Game Service
Restrictions will apply on the use of game service and will not affect the use of services provided on individual service websites and/or the main web page.

Violation 1st Offense 2nd Offense 3rd Offense 4th Offense 5th Offense
Ignoring in-game warning & disrupting operations Warning 3-day ban 7-day ban 30-day ban Permanent ban
Intentional disruption of game operations Warning 3-day ban 7-day ban 30-day ban Permanent ban
Causing distress within the game environment Warning 3-day ban 7-day ban 30-day ban Permanent ban
Abusing the game system Warning 3-day ban 7-day ban 30-day ban Permanent ban
Spreading false rumors in game community Warning 3-day ban 7-day ban 30-day ban Permanent ban
Violating Community & Naming Policy Warning 3-day ban 7-day ban 30-day ban Permanent ban
Minor Fraud Warning and arbitration 3-day ban and arbitration 7-day ban and arbitration 30-day ban and arbitration Permanent ban and arbitration
Real money trade for in-game items / currency 3-day ban and forfeiture of items and gold 7-day ban and forfeiture of items and gold 30-day ban and forfeiture of items and gold Permanent ban and forfeiture of items and gold -
Distributing illegal software 30-day ban Permanent ban - - -
Intentional and repeated fraudulent activity Permanent ban - - - -
Intentional and repeated exploitation of a system bug Permanent ban - - - -

12. Complaints

13. Recommendation System